Customer Service Representative
4 days ago
Job Title: Customer Service Representative
Location: Lake Nona, Orlando
Job Type: Full-time
About the Job:
This is an entry-level position that requires excellent communication and interpersonal skills. The ideal candidate will be able to provide top-notch customer service, handle multiple tasks simultaneously, and maintain confidentiality.
Key Responsibilities:
- Greet and assist customers at the front desk.
- Answer and redirect phone calls to the appropriate department.
- Maintain knowledge of all products offered by SIMCOM.
- Provide administrative support to mid-level and senior management.
- Handle mailing and shipping procedures.
- Maintain electronic records and archives.
- Process purchase orders and maintain inventory of office supplies.
- Schedule and prepare company meetings.
- Maintain Simulator Flight Logs and Simulator Reliability Reports.
- Enhance security measures by assigning access cards to incoming customers.
- Contact customers on a weekly basis to confirm upcoming training events.
- Collect payment from clients for upcoming courses.
- Assist Instructors with travel coordination.
- Perform other related duties as required.
Requirements:
- 2+ years of experience in an office environment.
- Experience in Microsoft Office products.
- Strong written and verbal communication skills.
- Ability to handle multiple projects and tasks with little supervision.
- High level of confidentiality.
Benefits:
Excellent growth opportunities, stability, and competitive pay.
Estimated Salary: $40,000 - $50,000 per year
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