Customer Service Representative

3 weeks ago


Orlando, Florida, United States Greenway Automotive Full time
Job Title: Receptionist

We are seeking a highly skilled and professional Receptionist to join our team at Greenway Kia West in Orlando, FL.

Job Summary:

The Receptionist will be responsible for providing exceptional customer service, answering incoming calls, and greeting visitors in a friendly and helpful manner. The ideal candidate will have strong communication and interpersonal skills, with the ability to work in a fast-paced environment.

Key Responsibilities:
  • Greet all customers in a warm and sincere manner
  • Answer dealership group phones and direct calls as necessary
  • Coordinate questions and issues with the appropriate department personnel
  • Provide administrative assistance as needed
  • Address customer concerns and issues or escalate them as needed
  • Receive and process payments for products and services in cash, debit, credit, and checks
Requirements:
  • Previous customer service or related experience preferred
  • Highly professional and dependable
  • High school diploma or GED required
  • Excellent communication, customer service, and problem-solving skills
  • Excellent telephone skills
  • Strong organizational and time management skills
  • Helpful attitude and friendly demeanor
  • Strong computer and internet skills, including Microsoft Office suite
  • Previous cash handling and POS experience
Work Schedule:

The Receptionist position is Part Time, approximately 15-20 hours per week. The schedule will include shifts of: Friday 5-9pm & Saturday 9am-9pm. With the possibility of adding other days.



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