Lead Team Member

4 weeks ago

Salisbury, Maryland, United States pOpshelf Full time
About pOpshelf

pOpshelf is a fun and stress-free shopping destination for everyday and special items. We offer a wide range of products, including seasonal, houseware, home décor, health, beauty, paper and party products, as well as assorted candy, snacks, games, electronics, and more.

Job Summary

The Lead Team Member is responsible for maintaining a clean, well-organized store environment and creating a customer-first culture through exceptional store standards. This role assists customers in locating and purchasing merchandise, operates a cash register, stocks and recovers merchandise, cleans the store, and performs other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction.

Key Responsibilities
  • Provides superior customer service to exceed customer expectations
  • Models product knowledge and selling techniques to enhance the customer experience
  • Maintains a safe, clean, and well-organized store environment
  • Assists in merchandising the store to create an appealing and exciting shopping experience
  • Rotates product to create eye-catching displays and drives sales
  • Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience
  • Ensures store condense and reset standards are maintained consistently each day
  • Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
  • Operates cash register and scanner to itemize and total customer purchases, collect payment, and make change
  • Assists customers with merchandise and self-checkout process
  • Cleans the store, takes out trash, dusts and mops floors, cleans restrooms and stockrooms, and sets up sidewalk displays
  • Opens and closes the store under the direction of the Store Team Leader and Assistant Team Leader
Requirements
  • Effective interpersonal and oral communication skills
  • Understanding of safety policies and practices
  • Ability to read and follow planogram and merchandise presentation guides
  • Ability to perform mathematical calculations and cash register functions
  • Knowledge of cash, facility, and safety control policies and practices
  • Knowledge of cash handling procedures, including cashier accountability and deposit control
Working Conditions and Physical Requirements

Frequent walking and standing, frequent bending, stooping, and kneeling, frequent handling of merchandise and equipment, frequent and proper lifting of up to 40 pounds, occasional lifting of up to 55 pounds, occasional climbing using a ladder, ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings, fast-paced environment, moderate noise level, exposure to strong scents and fragrances, occasional exposure to outside weather conditions, occasional exposure to wet floor surfaces, occasional exposure to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental, and financial well-being of our employees and their families.

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