Customer Service Representative

4 weeks ago


Lansdowne, Pennsylvania, United States Jeng Insurance And Financial Servic Full time
Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at Jeng Insurance And Financial Services. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients via various communication channels.

Key Responsibilities:

  • Interact with customers to resolve their queries and concerns in a timely and professional manner.
  • Maintain accurate records of customer interactions and update customer accounts as necessary.
  • Utilize product knowledge to answer customer inquiries and provide solutions to their problems.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Stay up-to-date with product knowledge and industry developments to provide expert advice to customers.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient computer skills and ability to learn new software.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a leading insurance and financial services company.


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