Boulder Part-Time Sales Associate

1 month ago

Boulder, Colorado, United States Pendleton Woolen Mills Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Part-Time Sales Associate to join our team at Pendleton Woolen Mills Inc in Boulder, CO. As a Pendleton Ambassador, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
  • Drive sales through product knowledge, exceptional customer service, and sales techniques.
  • Maintain store visual objectives and housekeeping expectations, ensuring a clean and organized store environment.
  • Monitor store email and react to business-critical directives in a timely manner.
  • Provide positive feedback and encourage positive selling and customer service behaviors among team members.
  • Communicate effectively with store management, ensuring seamless collaboration and problem-solving.
  • Responsible for shift opening and closing store functions, ensuring the store is prepared and secured at all times.
  • Creates and executes daily planners, communicating expectations with staff and ensuring a smooth store operation.
  • Complies with all company policies and procedures, ensuring store team compliance.
  • Completes sales transactions efficiently, from start to finish.
  • Escalate store issues in a timely manner, identifying and acting to solve problems and recommend improvements.
Requirements
  • Self-motivated, sales-driven, and prioritizes customer service.
  • Supports a team environment, effective verbal and written communication skills.
  • Effective problem-solving skills, computer/POS systems and software skills.
  • Able to work a flexible schedule, including holidays, nights, and weekends.
  • Proven ability to communicate effectively with store employees, management, and customers, excellent listening and writing skills.
  • Maintain calm and poised in stressful situations, know when to partner for support.
  • Solution-oriented, bringing challenges to a positive conclusion, partner with store management to find solutions for improvements.
Qualifications
  • 2 years retail sales or customer service experience, including a minimum of 1 year shift supervision.
  • Must practice effective verbal and written communication skills.
  • Must be self-motivated and able to work with minimal supervision.
System Requirements
  • Microsoft Office email.
  • Retail inventory software.
  • Understand the POS system and other software used by the stores.
Physical Demands and Working Environment
  • Flexible schedule with nights, holidays, and weekend shifts per scheduling guidelines.
  • Physical dexterity and stamina to reach and lift to complete visual presentations and/or store set up.
  • Ability to lift up to 40lbs.
  • Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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