Parts Counter Sales Associate

3 days ago


Massillon, Ohio, United States Progressive Auto Group Full time
Join Our Team as a Parts Counter Associate

Progressive Auto Group is seeking a highly motivated and detail-oriented individual to join our team as a Parts Counter Associate. As a key member of our parts department, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our parts counter.

Key Responsibilities:
  • Assist technicians with locating and ordering necessary parts
  • Respond promptly to customer inquiries and requests for parts information
  • Communicate effectively with customers regarding backorders and alternative solutions
  • Determine availability and price information, documenting as necessary
  • Provide parts to customers from stock, procure locally, or create orders as directed
  • Monitor the status of customer orders, advising in case of problems and notifying upon arrival
  • Perform inventory control maintenance and ensure accurate stock levels
  • Load and unload freight using a forklift, and ship and receive freight from motor carriers, UPS, or FedEx
  • Provide exceptional customer service, greeting customers in a timely and friendly manner
Requirements:
  • High school degree or equivalent
  • Mechanical aptitude or experience in automotive or truck mechanics
  • Ability to lift at least 25-50 pounds
  • Excellent communication skills
  • Professional appearance and work ethic
  • Great attitude with a high-energy personality
  • CDK experience preferred
  • GM, CDJR, or dealership experience preferred
  • Forklift certification preferred

Progressive Auto Group is a growing family-owned and operated business that values its employees and provides opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply today.



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