Member Service Representative

6 days ago


SaintBauzilledePutois, Occitanie, United States Sam's Club Full time

Job Overview

Sam's Club is seeking a dedicated and customer-focused Cart Attendant Associate to join our team. As a key member of our team, you will play a crucial role in ensuring members have a positive shopping experience by providing exceptional service and maintaining a clean and organized environment.

This role requires a high level of energy and enthusiasm, with the ability to work in a fast-paced environment and maintain a positive attitude in all situations. You will be responsible for ensuring members see a well-kept parking lot, assisting members with their purchases, and creating a great member experience.

Main Responsibilities:

  1. Ensure members see a well-kept parking lot by retrieving carts, sweeping, and restocking as needed
  2. Assist members with their purchases, load vehicles, and create a great member experience
  3. Maintain a positive attitude by smiling, greeting, and thanking members
  4. Provide exceptional customer service, answering questions and resolving issues as needed
  5. Maintain a clean, neat, and member-ready area

What We Offer

Sam's Club offers a competitive salary, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), stock purchase, company-paid life insurance, paid time off, parental leave, family care leave, bereavement, jury duty, voting, and more.

Requirements

* Must be able to stand for long periods of time while assisting members quickly and accurately

* Ability to multitask, prioritize tasks, and work in a fast-paced environment

* Excellent customer service skills and a positive attitude

* High school diploma or equivalent required; prior retail or customer service experience preferred

Compensation

$16.00 to $23.00 per hour, plus premiums ranging from $0.35 to $3.00 per hour in specific circumstances



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