Member Service Representative
6 days ago
Job Overview
Sam's Club is seeking a dedicated and customer-focused Cart Attendant Associate to join our team. As a key member of our team, you will play a crucial role in ensuring members have a positive shopping experience by providing exceptional service and maintaining a clean and organized environment.
This role requires a high level of energy and enthusiasm, with the ability to work in a fast-paced environment and maintain a positive attitude in all situations. You will be responsible for ensuring members see a well-kept parking lot, assisting members with their purchases, and creating a great member experience.
Main Responsibilities:
- Ensure members see a well-kept parking lot by retrieving carts, sweeping, and restocking as needed
- Assist members with their purchases, load vehicles, and create a great member experience
- Maintain a positive attitude by smiling, greeting, and thanking members
- Provide exceptional customer service, answering questions and resolving issues as needed
- Maintain a clean, neat, and member-ready area
What We Offer
Sam's Club offers a competitive salary, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), stock purchase, company-paid life insurance, paid time off, parental leave, family care leave, bereavement, jury duty, voting, and more.
Requirements
* Must be able to stand for long periods of time while assisting members quickly and accurately
* Ability to multitask, prioritize tasks, and work in a fast-paced environment
* Excellent customer service skills and a positive attitude
* High school diploma or equivalent required; prior retail or customer service experience preferred
Compensation
$16.00 to $23.00 per hour, plus premiums ranging from $0.35 to $3.00 per hour in specific circumstances
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