Manufacturing Solutions Specialist

6 days ago


Sacramento, California, United States Xometry Full time

Xometry is a leading digital marketplace that connects manufacturers with buyers from Fortune 1000 companies. The company is looking to expand its Sourcing Team by hiring a Manufacturing Solutions Specialist who will provide best-in-class service to global Partners and Customers.

About the Role

This role involves working cross-functionally to execute various service functions, ensuring a frictionless order experience for both the Partner Network and customers. The ideal candidate should be driven to deliver unparalleled service, possess creativity, attention to detail, and strong verbal/written communication skills.

Key Responsibilities
  • Initial triage of orders to identify potential manufacturing issues such as tolerances, design limitations, and material availability.
  • Developing alternative sourcing strategies to meet customer requirements.
  • Cultivating relationships with Xometry's partner network to proactively communicate capacity gaps and constraints.
  • Working cross-functionally to devise recovery strategies for assigned orders.
  • Accountable for sourcing KPIs (margin and time to resolution).
Requirements
  • Must be a detail-oriented problem solver with the ability to thrive in ambiguous situations.
  • Strong verbal and written communication skills are essential.
  • A strong desire to learn and grow within the company and the position is required.
  • The ability to handle multiple assignments simultaneously is necessary.
  • Proficiency in computer skills, including Google Docs, Sheets, and Slides, and basic Internet navigation skills are expected.
Preferred Qualifications
  • Bachelor's degree in Business, Supply Chain, Commerce, or a related field is preferred.
  • Experience collaborating with cross-functional teams and customers is advantageous.

Xometry offers a competitive salary, estimated to be around $70,000 - $90,000 per annum, depending on location and experience. The company is an equal opportunity employer and values diversity, equity, inclusion, and belonging.



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