Manufacturing Solutions Specialist
6 days ago
Xometry is a leading digital marketplace that connects manufacturers with buyers from Fortune 1000 companies. The company is looking to expand its Sourcing Team by hiring a Manufacturing Solutions Specialist who will provide best-in-class service to global Partners and Customers.
About the RoleThis role involves working cross-functionally to execute various service functions, ensuring a frictionless order experience for both the Partner Network and customers. The ideal candidate should be driven to deliver unparalleled service, possess creativity, attention to detail, and strong verbal/written communication skills.
Key Responsibilities- Initial triage of orders to identify potential manufacturing issues such as tolerances, design limitations, and material availability.
- Developing alternative sourcing strategies to meet customer requirements.
- Cultivating relationships with Xometry's partner network to proactively communicate capacity gaps and constraints.
- Working cross-functionally to devise recovery strategies for assigned orders.
- Accountable for sourcing KPIs (margin and time to resolution).
- Must be a detail-oriented problem solver with the ability to thrive in ambiguous situations.
- Strong verbal and written communication skills are essential.
- A strong desire to learn and grow within the company and the position is required.
- The ability to handle multiple assignments simultaneously is necessary.
- Proficiency in computer skills, including Google Docs, Sheets, and Slides, and basic Internet navigation skills are expected.
- Bachelor's degree in Business, Supply Chain, Commerce, or a related field is preferred.
- Experience collaborating with cross-functional teams and customers is advantageous.
Xometry offers a competitive salary, estimated to be around $70,000 - $90,000 per annum, depending on location and experience. The company is an equal opportunity employer and values diversity, equity, inclusion, and belonging.
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