Luxury Service Ambassador
1 day ago
At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.
We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with the same kindness and respect we'd want for ourselves.
Whether you work with us, stay with us, live with us, or discover with us, we aim to create impressions that will stay with you for a lifetime.
It's all about connecting with the people and world around us, and making every moment truly special.
About the Location:
Experience the epitome of luxury at our oceanfront resort in Maui. Celebrate the island's wonders in our open-air beachfront Resort, where our team will pamper you in the spirit of Aloha.
Indulge in the fragrance of plumeria as you dip into our adults-only infinity pool. Or, set out to explore the island, and we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.
About the Role:
We're seeking a passionate Komo Host/ess who thrives in a fast-paced work environment. This role reports to the Lobby Lounge Management Team.
What You'll Do:
Serve guest needs by providing exceptional knowledge of food and beverage menu items, as well as information on preparation methods.
What You Bring:
- High School education or equivalent experience.
- Minimum three months of employment in a related position with Four Seasons or other organizations.
- Ability to carry and balance a tray.
- Ability to accurately process cash and credit card transactions.
- Ability to move large towel bins and pick up soiled linens. Interact with guests and maintain a well-organized workspace.
- Customer service oriented, attention to detail, maintain professionalism and composure in high-paced, high-volume environments, guest recognition, and remembering preferences.
- Tuberculosis Clearance.
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
Hourly Rate:
$25.94
Schedule & Hours:
- Full-time.
- The hospitality business functions seven days a week, twenty-four hours a day, and scheduled days and times may vary based on need.
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