Retail Sales Manager

4 weeks ago


Colorado Springs, Colorado, United States Duluth Trading Company Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Manager to join our team at Duluth Trading Company. As a Retail Sales Manager, you will be responsible for leading the sales floor team to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities:

  • Develop and maintain a comprehensive knowledge of Duluth Trading Company products and services to provide solution-oriented service to customers.
  • Lead the sales floor team to achieve sales goals and deliver exceptional customer experiences.
  • Manage floor coverage to engage customers and drive sales growth.
  • Ensure accurate recording of customer profile information.
  • Respond proactively to customer concerns and provide positive resolutions.
  • Maintain merchandise presentation according to Visual Merchandising standards.
  • Execute and supervise the handling of merchandise receipts and transfers.
  • Ensure company standards for cleanliness and safety.
  • Provide clear and consistent feedback to employees.
  • Adhere to all company guidelines, policies, and programs.

Requirements:

  • High school diploma or equivalent.
  • Retail experience preferred but not necessary.
  • Customer-centric mindset.
  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 40 pounds and stand for long periods.

Benefits:

  • Medical, dental, and vision insurance.
  • Employer-paid life insurance.
  • 401K program with company match.
  • Employee stock purchase plan.
  • 12-week paid parental leave.
  • 5 paid bereavement days.
  • 9 paid holidays per year.

About Duluth Trading Company:

Duluth Trading Company is a leading retailer of workwear and outdoor gear. We are committed to delivering exceptional customer experiences and providing high-quality products. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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