Retail Sales Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Manager to join our team at Duluth Trading Company. As a Retail Sales Manager, you will be responsible for leading the sales floor team to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities:
- Develop and maintain a comprehensive knowledge of Duluth Trading Company products and services to provide solution-oriented service to customers.
- Lead the sales floor team to achieve sales goals and deliver exceptional customer experiences.
- Manage floor coverage to engage customers and drive sales growth.
- Ensure accurate recording of customer profile information.
- Respond proactively to customer concerns and provide positive resolutions.
- Maintain merchandise presentation according to Visual Merchandising standards.
- Execute and supervise the handling of merchandise receipts and transfers.
- Ensure company standards for cleanliness and safety.
- Provide clear and consistent feedback to employees.
- Adhere to all company guidelines, policies, and programs.
Requirements:
- High school diploma or equivalent.
- Retail experience preferred but not necessary.
- Customer-centric mindset.
- Ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to lift up to 40 pounds and stand for long periods.
Benefits:
- Medical, dental, and vision insurance.
- Employer-paid life insurance.
- 401K program with company match.
- Employee stock purchase plan.
- 12-week paid parental leave.
- 5 paid bereavement days.
- 9 paid holidays per year.
About Duluth Trading Company:
Duluth Trading Company is a leading retailer of workwear and outdoor gear. We are committed to delivering exceptional customer experiences and providing high-quality products. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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