Client Experience Coordinator

4 days ago


Cleveland, Ohio, United States Emser Tile Full time
Customer Service Position

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for building strong relationships?

About the Job

We are seeking a seasoned Customer Support Specialist to join our team at Emser Tile. As a key member of our operations team, you will be responsible for providing world-class customer service and support to our clients.

Key Responsibilities
  • Deliver exceptional customer service and support via phone, email, and in-person.
  • Assist with branch operations, including answering calls and directing customers.
  • Build strong relationships with contractors and vendors.
  • Verify customer order and account information.
  • Resolve customer complaints in a timely and effective manner.
  • Collaborate with Operations Manager to ensure excellent customer service delivery.
  • Assist with placing orders, refunds, or exchanges.
Requirements and Qualifications
  • At least 2 years of experience in a sales, retail, or distribution environment.
  • Excellent communication and interpersonal skills.
  • Proven ability to multitask and prioritize tasks.
  • High school diploma or equivalent.
  • Basic computer skills, including Microsoft Office.
  • Forklift experience a plus.
Compensation and Benefits

We offer a competitive salary and comprehensive benefits package, including an estimated annual salary of $60,000 - $80,000, based on experience. Additional benefits include paid time off, medical insurance, and a retirement savings plan.



  • Cleveland, Ohio, United States Air Force One, LLC Full time

    We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Air Force One, LLC. This is a unique opportunity to leverage your coordination skills and provide exceptional service to our clients. With a competitive salary of $24-$27 per hour, you will have the chance to grow your career and develop new skills.Your key...


  • Cleveland, Ohio, United States Bank of America Full time

    Key ResponsibilitiesAs a Relationship Banker, you will execute the bank's risk culture and strive for operational excellence. You will build relationships with clients, follow established processes, and adhere to all applicable laws and regulations.You will grow business knowledge and network by partnering with experts in small business, lending, and...


  • Cleveland, Ohio, United States Meijer Full time

    Job OverviewWe are seeking a skilled Customer Experience Coordinator to join our team in Richmond Heights, OH. As a key member of our service team, you will play a vital role in crafting quality customer experiences that create a positive and lasting impact on Meijer customers.


  • Cleveland, Ohio, United States Kaman & Cusimano LLC Full time

    About Kaman & Cusimano LLC">We are a leading community association firm that offers tremendous opportunities for long-term advancement and professional development. Our dynamic Cleveland office is seeking a Client Services Representative to join our team.">Job Summary">The ideal candidate will be responsible for interacting with clients, attorneys, and...


  • Cleveland, Ohio, United States Crescent Hospitality Corporation Full time

    Crescent Hospitality Corporation is seeking an Event Experience Coordinator to join our team. With a highly competitive salary of $45,000 - $55,000 per year, this role offers a comprehensive benefits package and opportunities for career growth.


  • Cleveland, Ohio, United States Open Doors Academy Full time

    Campus Coordinator Position Summary:Open Doors Academy seeks an experienced Campus Coordinator to implement school year and summer programming for their designated campus. As a key member of our team, you will be responsible for overseeing academic learning time, providing guidance and support to program staff, and working collaboratively with school staff...


  • Cleveland, Ohio, United States Flats LLC Full time

    Job OverviewThe Leasing and Resident Experience Coordinator at Flats LLC plays a pivotal role in ensuring seamless apartment leasing experiences for current and prospective residents.This full-time position is responsible for greeting and welcoming visitors, providing tours of the property, and responding to inquiries. The ideal candidate will possess...


  • Cleveland, Ohio, United States Brooklyn Pointe Senior Living Full time

    We are seeking a highly motivated Resident Experience Coordinator to oversee the coordination of resident activities, create engaging activity calendars, and arrange exceptional entertainment for our managed community at Brooklyn Pointe Senior Living.The Resident Experience Coordinator plays a crucial role in coordinating internal and external resident...


  • Cleveland, Ohio, United States AMS TRANSPORT Full time

    About the JobWe are hiring a Transportation Coordinator to join our team at AMS TRANSPORT. As a key member of our operations team, you will be responsible for coordinating medical transportation services for our clients.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently. This is a...


  • Cleveland, Ohio, United States New Perspective Senior Living LLC Full time

    About the Role:New Perspective Senior Living LLC is seeking a skilled Cook to join our culinary team. As a valued member of our staff, you will be responsible for delivering exceptional dining experiences for our residents.About You:We are looking for someone with one year of cooking experience in a restaurant, healthcare or senior services setting. If you...


  • Cleveland, Ohio, United States New Waterloo Full time

    About the PositionWe are looking for a detail-oriented and customer-focused Front Desk Agent to join our team at Fidelity Hotel in Cleveland, OH. As a Front Desk Agent, you will play a critical role in creating a positive first impression for our guests and setting the tone for their stay.Responsibilities:Manage hotel reservations, check-ins, and check-outs...


  • Cleveland, Ohio, United States Strategic Systems Full time

    Join our team at Strategic Systems as a Lockbox Operations Coordinator and play a critical role in the receipt and processing of client remittance data. As a Lockbox Operations Coordinator, you will be responsible for accelerating the receipt and processing of client remittances, preparing checks for clearing, and providing information to clients and service...


  • Cleveland, Ohio, United States Quadax, Inc. Full time

    **About the Role:** As a Quadax Interface Coordinator, you'll be responsible for coordinating the interface between our electronic claims processing software, Xpeditor, and our clients' systems. This includes assisting clients with setup, implementing data converts, and testing these upon implementation.You'll also be responsible for reading multiple reports...


  • Cleveland, Ohio, United States Concord Hospitality Full time

    About the Role:We are seeking a skilled and experienced individual to join our Housekeeping team as a part-time Houseperson. As a Houseperson, you will be responsible for maintaining the cleanliness and organization of public areas, including making rounds to ensure everything is tidy and reporting any issues or concerns.Key Responsibilities:• Maintain...


  • Cleveland, Ohio, United States New Waterloo Full time

    About Our TeamFidelity Hotel is part of the New Waterloo group of companies, a community-centric independent hospitality company based in Austin, Texas.As a member of our team, you will be empowered to make a difference and get behind the choices of our people and communities - creating environments that sustain lasting social impact.We value diversity at...


  • Cleveland, Ohio, United States AMS TRANSPORT Full time

    Job DescriptionWe are seeking a reliable and dependable Medical Transportation Coordinator to transport our clients/members to dialysis appointments and doctors' appointments in Cuyahoga, Lorain, Lake counties.As a Medical Transportation Coordinator with AMS TRANSPORT, you will play a vital role in ensuring the safe and timely transportation of our clients....


  • Cleveland, Ohio, United States Council for Economic Opportunities in Greater Cleveland Full time

    About the RoleWe are seeking an experienced Administrative Coordinator to join our team at the Council for Economic Opportunities in Greater Cleveland. This is a challenging and rewarding role that requires excellent organizational, communication, and technical skills.Key ResponsibilitiesMaintain accurate and confidential employee and client files, ensuring...


  • Cleveland, Ohio, United States Hampton Inn Cleveland Full time

    Key ResponsibilitiesThe successful candidate will perform a variety of tasks, including check-in/check-out, responding to guest requests, and providing information about our hotel and local area. They will also be responsible for maintaining accurate records, handling cash transactions, and adhering to company policies and procedures.


  • Cleveland, Ohio, United States 6H Management LLC Full time

    Skill RequirementsMaintain product knowledge and inform guests of daily specials.Adhere to state liquor laws and regulations.Explain menu items, ingredients, and cooking methods.Take food and beverage orders and serve guests.See to each guest's special needs and allergies.


  • Cleveland, Ohio, United States Stevens Engineers & Constructors, Inc. Full time

    Job DescriptionWe are seeking a highly motivated and experienced Senior Project Coordinator to join our team at Stevens Engineers & Constructors, Inc. in Cleveland, Ohio. This is a challenging and rewarding opportunity for a professional with strong organizational skills and experience in industrial construction.The successful candidate will have a...