Treatment Coordinator

2 weeks ago


Lehigh Acres, Florida, United States Great Expressions Dental Centers Full time
Treatment Coordinator Job Summary:

The Treatment Coordinator plays a vital role in delivering exceptional patient experiences and ensuring seamless treatment flow. This position requires strong communication skills to explain treatment plans, promote good qualities of our doctors, and provide feedback to patients on financial and care outcomes.

Key Responsibilities:

• Communicate treatment plans to patients and promote good qualities of our doctors
• Listen to patients' concerns and assist them through judgment and practical solutions
• Provide feedback to patients on specific tactics to change financial and patient care outcomes
• Work to obtain commitment to financial arrangement protocols from patients
• Guide patients through proper office flow to arrange appointments for follow-up treatment
• Maintain strict compliance with Federal, State, and other regulations (OSHA, WC, Dental Board, HIPAA, ADA, DOL, Company policies & procedures)

Requirements:

• High School Diploma or GED with 4 or more years' experience in a dental office environment
• Familiarity with dental terminology to clarify treatment options to patients
• Ideal candidates will have a Bachelor's degree in Healthcare Administration, Medical Sales, or other related degree

Skills & Abilities:

• Strong computer skills, including Microsoft Office and Healthcare Practice Management systems
• Ability to work with mathematical concepts to practical situations
• Ability to read, analyze, and interpret common insurance plans and financial information
• Proven track record of developing highly productive working relationships
• Ability to work independently and professionally in a fast-paced environment
• Excellent written and interpersonal communication skills
• Superior patient experience skills and successful track record of positive patient communications

#IND8

Great Expressions Dental Centers is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

Job Family: Patient Support
Job Function: Office Operations
Pay Type: Hourly
Min Hiring Rate: $20.00
Max Hiring Rate: $22.00
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