Insurance Claims Specialist

6 days ago


Milledgeville, Georgia, United States Government Employees Insurance Company Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Claims Service Specialist to join our team at the Government Employees Insurance Company (GEICO) office in Macon, GA. As a Claims Service Specialist, you will play a critical role in assisting our policyholders with their claims, providing exceptional customer service, and ensuring that claims are processed efficiently and accurately.

Key Responsibilities:

  • Collect facts about accidents, investigate claim details, and collect statements from involved parties.
  • Assist policyholders with their claims, providing support and guidance throughout the process.
  • Process claims in a timely and accurate manner, ensuring that all necessary documentation is completed and submitted.
  • Communicate with policyholders, agents, and other stakeholders to resolve claims-related issues.
  • Work collaboratively with other teams to ensure that claims are processed efficiently and effectively.

Requirements:

  • High school diploma or equivalent required.
  • Minimum of 1 year of experience in a customer service or claims-related role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.

Benefits:

  • Premier medical, dental, and vision insurance.
  • Paid vacation, sick, and parental leave.
  • 401(k) plan.
  • Tuition reimbursement.
  • Paid training and licensures.

Equal Employment Opportunity:

The Government Employees Insurance Company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.



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