Director of Registration Services

2 days ago


Mountain View, California, United States Sutter Health Full time

Sutter Health is looking for a skilled Healthcare Operations Lead to oversee day-to-day activities performed by Patient Access/Front Desk staff.

About the Role

The successful candidate will provide exceptional customer service in line with Sutter Health's mission, values, and vision, while driving continuous process improvement within the Patient Access department.

  • Manage staff and leadership to drive standard processes and ensure consistency of practices.
  • Analytical and problem-solving skills are essential, as well as verbal and written communication skills.
  • Familiarity with third-party regulations and requirements, managed care concepts, and current practices.
  • Leadership skills include team building, coaching/mentoring, and motivating others.

This full-time exempt position comes with a competitive salary range of $50.32 to $75.48 per hour, with 40 hours of work per week required.



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