Fitness Operations Director

3 days ago


El Paso, Texas, United States Crunch , Inc. Full time

Crunch Fitness: A High-Performance Work Environment

We are seeking a highly motivated and experienced Personal Training Manager to join our leadership team at Crunch Fitness - Undefeated Tribe. This is a full-time, salaried position that offers a competitive annual earning potential of over $100,000.

Job Summary:

The Personal Training Manager will be responsible for assisting the Managing Partner with daily club operations and directly managing a team of personal trainers. This role requires strong leadership and communication skills, as well as the ability to create a warm and hospitable club environment that allows members to achieve their fitness goals.

Key Responsibilities:

  • Hire, train, and manage the performance of a team of qualified personal trainers
  • Assist in the development and fitness expertise of all Crunch team members
  • Meet new client acquisition and existing client retention targets for the club
  • Coach and guide direct reports on how to engage, prescribe, acquire, and retain clients
  • Conduct regular meetings with direct reports to review performance, motivate, and guide to achieving individual and company goals
  • Administer and manage the CrunchOne Kickoff experience to acquire personal training clients
  • Generate personal training client leads and new clients for the team
  • Ensure accurate administration of PT services, including dotFIT program and supplements, client programming, and progress tracking
  • Maintain accurate reporting and data for insights into department performance
  • Provide excellent customer service by responding to member inquiries within 24 hours
  • Report key results and action plans to the General Manager and Director of Fitness

Requirements:

To be successful in this role, you must have:

  • 1-2 years of experience as a personal trainer preferred
  • Experience executing plans and managing KPIs required
  • Experience managing and leading a team of 3-10 employees preferred
  • CPR/AED certification required (can be obtained within 30 days of hire)
  • Certification in one or more approved nationally accredited certifications
  • High school diploma or GED required; Bachelor degree preferred

Benefits:

We offer a comprehensive benefits package, including:

  • Subsidized health insurance coverage for full-time positions
  • Basic life and AD&D insurance
  • HSA
  • Short-term disability
  • Paid Crunch Fitness membership for you and your spouse
  • Professional growth opportunities


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