Sales Team Lead

2 weeks ago


Gainesville, Florida, United States Haverty Furniture Companies, Inc Full time
Job Title: Selling Manager

As a key member of our sales team, the Selling Manager plays a crucial role in driving sales growth and ensuring exceptional customer experiences.

Key Responsibilities:
  • Lead and motivate sales staff to achieve sales targets and provide excellent customer service.
  • Assist the Manager in overseeing showroom floor operations, store operations, and act as manager on duty when required.
  • Conduct sales training, sales review, and provide sales support as needed.
  • Work with Sales Consultants on MySalesCenter to optimize sales performance.
  • Supervise sales team and conduct sales meetings in the store manager's absence.
  • Perform opening and closing store duties, as well as provide office coverage as needed.
  • Count cash boxes and take deposits to the bank.
Additional Responsibilities:
  • Prepare bank deposits and daily closing summaries.
  • Maintain a secure and organized office environment.
  • Answer incoming calls and respond to customer inquiries.
  • Review unconfirmed sales for the next 8 delivery days.
  • Process customer sales and account transactions.
  • Handle customer complaints, open store notes, and follow up on existing customer service tickets.
  • Work expected deliveries to ensure sales are completed and schedules deliveries as needed.
  • Run and work daily reports.
  • Communicate with Havertys Credit Services for account requests and follow-up.
Requirements:

This role requires a strong understanding of sales principles, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Havertys is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other protected characteristic.


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