Guest Services Ambassador

5 days ago


Port Angeles, Washington, United States Aramark Corp. Full time
Job Description Overview:
Aramark is seeking a skilled Front Desk Agent to join our team at Olympic National Park & Forest. As a key member of our guest services team, you will play a vital role in providing exceptional customer experiences and ensuring the smooth operation of our front desk operations.

Key Responsibilities:
* Greet and assist guests, responding to their needs and concerns
* Manage room reservations, registrations, and check-ins
* Operate a register or software system to process transactions and maintain accurate records
* Answer phone calls, respond to emails, and deliver messages as needed
* Maintain excellent customer service standards and a positive attitude towards guests and colleagues
* Perform other duties and tasks assigned by management

Requirements:
* Previous guest services experience preferred
* Excellent communication and interpersonal skills
* Demonstrated organizational skills, accuracy, and attention to detail
* Ability to work in a fast-paced environment and adapt to changing situations

This role requires strong customer service skills, attention to detail, and the ability to work effectively in a team environment. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.

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