IT Systems Administrator

3 days ago


Annapolis Junction, Maryland, United States GDIT Full time
Job Summary

We are seeking a highly skilled IT Systems Administrator to join our team at GDIT. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT systems, ensuring seamless operations and optimal performance.

Key Responsibilities
  • Implement, troubleshoot, and maintain IT systems, including client/server/storage/network devices and mobile devices
  • Manage daily activities related to configuration and operation of IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
  • Assist users in accessing and using IT systems
  • Perform account management, including establishing, activating, modifying, disabling, and removing accounts
  • Implement and sustain compliance with applicable system security controls
  • Perform periodic vulnerability scans of systems
  • Implement IAVA security patches and record patch status in appropriate systems
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
Requirements
  • Bachelor's degree in a technical discipline from an accredited college or university, or four (4) years of additional SA experience may be substituted for a bachelor's degree
  • Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity
  • Two (2) years of experience with Service Management (ITSM)
  • ServiceNow System Administrator certification
About GDIT

At GDIT, we offer a full-flex work week, comprehensive health and wellness packages, and professional growth opportunities, including paid education and certifications. We are committed to helping you own your career and provide a supportive and inclusive work environment.


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