Health Services Specialist I

4 weeks ago


Watsonville, California, United States Planned Parenthood Mar Monte Full time
Job Summary

We are seeking a skilled Health Services Specialist I to join our team at Planned Parenthood Mar Monte. As a key member of our health center staff, you will provide direct patient care and support in a fast-paced environment.

Key Responsibilities
  • Provide direct patient care and support in all health center areas, including sexual and reproductive health, abortion, prenatal, and family medicine.
  • Screen patients for financial, medical, and social history, and document pertinent information accurately.
  • Contribute to achieving health center productivity goals and demonstrate PPMM customer service standards.
  • Solicit donations from patients and demonstrate PPMM workplace values and service standards.
  • Follow all patient care standards and ensure accuracy of charges and posts charges to EPM for all pay types.
  • Run end-of-day reports as directed by Center Manager and handle patient check-out, calculates and collects fees, and schedules future appointments.
  • Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors.
Requirements
  • Satisfactory completion of an initial health screening within 10 days of first date of employment.
  • Completes all HSS I training requirements within first year of employment.
  • No active performance issues at the time of promotion to HSS IIAble to work nights and weekends as required.
  • Able to work at a variety of PPMM locations.


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