Customer Service Director
1 month ago
Customer Service Manager
Akina Pharmacy, a family-owned business with a 10-year history of enriching lives through compounded medicine, is seeking a Customer Service Manager to join their team. As a key member of the customer service team, you will be responsible for leading and managing the team to achieve exceptional service standards, holding team members accountable for their performance, and ensuring they embody the company's core values.
Key Responsibilities:
- Lead and manage the customer service team to achieve exceptional service standards
- Develop and implement customer service strategies that align with the company's goals
- Identify training needs and opportunities for team growth and implement training programs
- Oversee the management of customer interactions across all channels to ensure a consistent and high-quality customer experience
- Manage defined daily qualitative and quantitative targets, including specific numbers of outbound calls, inbound calls, emails/chat requests handled, and order transactions completed
Requirements:
- A minimum of 2+ years of experience acting as a customer service manager
- A minimum of 5+ years of experience in customer service or related experience
- Experience working with a compounding/specialty pharmacy or medical center (preferred but not required)
Benefits:
- Medical Benefits (Includes Dental and Vision)
- 401k + Employer Match up to 3%
- Paid Time Off - Vacation and Paid Time Off-Sick
- Paid Holidays
-
Surgical Services Director
4 weeks ago
Chattanooga, Tennessee, United States Saunders Staffing Agency Full timeAbout the JobThe Administrative Director of Surgical Services plays a pivotal role in providing exceptional patient care, driving service line growth, and developing leadership skills. This strategic position requires maintaining strong relationships with physicians and administration, while demonstrating a high level of business acumen.Key...
-
Campus Hospitality Services Director
1 day ago
Chattanooga, Tennessee, United States Unum Full timeDirector of Campus Hospitality ServicesWe are seeking a highly motivated and experienced Director to lead our campus hospitality services at Unum Group. As a key member of our team, you will be responsible for developing and implementing strategies to enhance the overall experience for employees, tenants, and visitors.About UsUnum Group is a leading provider...
-
Customer Service Operations Architect
4 weeks ago
Chattanooga, Tennessee, United States Northstrat Full timeCustomer Service Operations ArchitectWe are seeking an experienced and driven Customer Service Operations Architect to join our dynamic team at Northstrat. The ideal candidate will have extensive experience in one or more of the following areas: customer service call center operations, network monitoring operations, functional architecture design, and...
-
Transportation Director
4 weeks ago
Chattanooga, Tennessee, United States PLAYCORE WISCONSIN INC Full timeJob Title: Director of TransportationJob Summary:PlayCore Wisconsin Inc. is seeking a highly skilled Director of Transportation to join our Corporate Operations team. As a key member of our team, you will be responsible for developing, implementing, and overseeing all aspects of our inbound and outbound transportation services. This role will require you to...
-
Customer Service Lead
4 weeks ago
Chattanooga, Tennessee, United States Burlington Full timeCustomer Service Lead Role at BurlingtonAs a Customer Service Lead at Burlington, you will be responsible for directing cashier coverage and customer flow at the front of lines to ensure efficient service. Additionally, you will assist the management team in communicating promotions and company updates to customers. Your duties will also include monitoring...
-
Customer Service Ambassador
4 weeks ago
Chattanooga, Tennessee, United States Surge Staffing Full timeCustomer Service Representative Job DescriptionAt Surge Staffing, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales and service team, you'll be responsible for:Providing Exceptional Customer ServiceBuilding Strong Business PartnershipsGenerating New Business OpportunitiesYou'll work closely with our...
-
Customer Service Representative
4 weeks ago
Chattanooga, Tennessee, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Chattanooga, Tennessee, United States Zips Car Wash Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Customer Service Associate to join our team at Zips Car Wash. As a Customer Service Associate, you will be responsible for providing exceptional customer service, engaging with customers in a warm and friendly manner, and promoting our Unlimited Wash Club. You will also be responsible for...
-
Customer Service Representative
1 month ago
Chattanooga, Tennessee, United States Sheetz Full timeAs a Store Team Member at Sheetz, you will be responsible for providing exceptional customer service by greeting customers and creating a welcoming atmosphere. Your duties will also include preparing high-quality food and beverage items in a fast and friendly manner, as well as maintaining a clean and organized store environment. Additionally, you will be...
-
Customer Service Manager
1 month ago
Chattanooga, Tennessee, United States Wendy's Full timeWhy Wendy'sFamilies come in all shapes and sizes, and so does our team at Wendy's. We're looking for a Service Excellence Manager who can create a culture of exceptional customer service.Position OverviewAs a Service Excellence Manager, you'll be responsible for driving a customer-centered service culture in our restaurants. You'll inspire your team to...
-
Customer Service Representative
4 weeks ago
Chattanooga, Tennessee, United States Harris Teeter Full timeHarris Teeter Job DescriptionAs a Cashier at Harris Teeter, you will be responsible for providing excellent customer service by satisfying their needs and exceeding their expectations. This includes following correct bagging procedures, providing carryout and parcel pickup service, and loading merchandise into customer vehicles. Additionally, you will be...
-
Customer Service Associate
4 weeks ago
Chattanooga, Tennessee, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our retail sales team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include:Providing assistance to customers with their selection of merchandise and answering...
-
Customer Service Ambassador
1 month ago
Chattanooga, Tennessee, United States RJ Young Full timeKey Responsibilities:Deliver exceptional customer service by responding to and resolving customer inquiries in a professional and timely manner.Field inbound calls, addressing customer concerns and providing solutions to issues.Enter service and supply requests, ensuring accurate and efficient processing.Follow up with customers to ensure satisfaction and...
-
Customer Service Representative
4 weeks ago
Chattanooga, Tennessee, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring that our customers receive the help they need on their journeys. Your duties will include inspecting and...
-
Customer Service Associate
3 weeks ago
Chattanooga, Tennessee, United States Michaels Full timeWhat We're Looking ForWe're seeking a skilled and enthusiastic team member to join our team as a Customer Service Associate. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team in achieving sales goals.Key...
-
Customer Service Representative
4 weeks ago
Chattanooga, Tennessee, United States Food Lion Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
-
Customer Service Representative
1 month ago
Chattanooga, Tennessee, United States 7-Eleven Full timeAs a Sales Associate at 7-Eleven, you will be responsible for providing exceptional customer service, driving sales through effective communication, and maintaining a clean and customer-friendly environment. Key responsibilities include:Key Responsibilities:Provide prompt and courteous customer serviceDrive sales through effective communication with...
-
Customer Service Ambassador
1 month ago
Chattanooga, Tennessee, United States State Farm Insurance Full timeState Farm Insurance **Job Summary:** As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. **Key Responsibilities:** * Assist customers with their insurance needs, providing personalized support and guidance * Respond to customer inquiries, resolve issues, and offer...
-
Customer Service Representative
4 weeks ago
Chattanooga, Tennessee, United States Transcard Payments LLC Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Transcard Payments LLC. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and...
-
Customer Service Representative
1 month ago
Chattanooga, Tennessee, United States Bass Pro Shops Full timeJob Summary:The CLUB Customer Service Outfitter is a key member of our team, responsible for providing world-class customer service to our guests while presenting them with the benefits of becoming a CLUB Member. This role requires a strong commitment to customer satisfaction, excellent communication skills, and the ability to work independently with minimal...