Pharmacy Operations Manager

2 weeks ago


Florissant, Missouri, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.

Key Responsibilities
  • Pharmacy Operations: Assist pharmacists in delivering patient care, including patient registration, prescription data entry, and medication preparation. Ensure compliance with state and federal laws, regulations, and company policies.
  • Team Management: Lead and manage a team of pharmacy technicians, including hiring, training, and performance management. Ensure team members are compliant with state and federal laws and company policies.
  • Customer Service: Engage with customers, resolve complaints, and provide exceptional customer service. Develop strong relationships with customers and promote healthcare services.
  • Inventory Management: Manage pharmacy inventory, including ordering, stocking, and maintaining accurate records. Ensure compliance with company policies and state and federal laws.
  • Training and Development: Maintain PTCB certification and stay up-to-date with current knowledge and skills related to pharmacy and healthcare. Participate in performance improvement plans and seek professional development opportunities.
Requirements
  • High School Diploma or equivalent required. PTCB or ExCPT certification required (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting required.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


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