General Manager, Cantigny Golf

2 weeks ago


Wheaton, Illinois, United States KemperSports Full time
Job Summary:

The General Manager is responsible for the overall operational and fiscal performance of Cantigny Golf, ensuring compliance with Company policies and procedures. This includes developing and implementing fiscal, operational, and business development plans and strategies. The successful candidate will establish and administer operational standards and quality performance guidelines for all system operating functions and staff.

Key Responsibilities:

• Develop and implement the facility's annual business plan and operating/capital budgets, making necessary adjustments and approving the final version for submission to senior management.

• Monitor and evaluate financial performance relative to budget goals and objectives, analyzing budget variances and developing action plans to achieve adjustments.

• Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards, developing and initiating action plans to achieve adjustments.

• Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within established guidelines and procedures.

• Provide leadership in accord with Company culture and mission statement to promote positive employee morale and performance quality.

• Oversee and manage employment activities, including personnel recruitment and selection, performance evaluations, training, compensation, discipline, and termination, ensuring compliance with Company human resources policies and procedures.

• Assess the quality of customer service activities in all departments, formulating general plans and overseeing their implementation towards achieving increased customer service excellence.

• Develop and maintain positive relationships with clients, municipal officials, and community organizations.

• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.

Requirements:

• College degree preferred.

• 5 years applicable functional, supervisory, and/or management experience, preferably in the golf industry.

• Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.

• Demonstrated quality written, verbal, and interpersonal communication skills.

• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required, including nights/weekends.

• Positive attitude, professional manner, and appearance in all situations.

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