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Retail Service Specialist

2 months ago

Clinton, Maryland, United States Goodwill Full time

Job Summary

The Retail Service Specialist is a vital role at Goodwill, responsible for delivering exceptional customer service to all individuals who interact with our team members, customers, and donors. This position requires a high level of energy, enthusiasm, and physical stamina, as you will be working in a fast-paced environment that involves frequent bending, lifting, walking, and standing for extended periods.

Key Responsibilities

  • Provide outstanding customer service to ensure a positive shopping experience for all customers.
  • Safely execute material handling tasks, including loading and unloading trucks, organizing materials for shipment, and stocking store shelves.
  • Perform regular janitorial duties and maintenance as required to maintain a clean and safe store environment.
  • Work collaboratively with the team to achieve production goals and meet customer needs.

Requirements

  • Starting wage of $13.50 per hour.
  • Rotating schedule including days, evenings, and weekends.
  • Ability to lift up to 50 pounds and handle awkwardly shaped items.
  • Excellent communication and teamwork skills.

Benefits

  • Generous benefits package, including health benefits, matching retirement package, and store discount.
  • Opportunity to work for a socially responsible organization that values diversity and inclusion.

Equal Opportunity Employer

Goodwill of the Heartland is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values and respects all individuals.