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Automotive Parts Supervisor

2 months ago

Mankato, Minnesota, United States Sanco Equipment Full time
Position Overview

As an Automotive Parts Supervisor at Sanco Equipment, you will play a crucial role in overseeing the parts department's operations, ensuring optimal service delivery and customer satisfaction.

Key Responsibilities:
  • Operational Management: Lead the daily operations of the parts department, ensuring efficiency and productivity.
  • Team Leadership: Train and mentor all parts department staff, fostering a culture of excellence and adherence to company protocols.
  • Sales Forecasting: Analyze market trends to predict sales, gross profits, and expenses, driving strategic decision-making.
  • Customer Relations: Develop and implement effective customer service policies to enhance client satisfaction and loyalty.
  • Inventory Control: Monitor stock levels, manage reordering processes, and maintain accurate records of purchases and sales.
  • Complaint Resolution: Address and resolve customer complaints regarding products or services promptly and professionally.
Company Expectations:
  • Maintain a drug-free workplace and adhere to all company policies and procedures.
  • Follow safety protocols and utilize equipment responsibly.
  • Be adaptable to changes in duties as directed by management.
Core Competencies:
  • Problem Solving: Effectively identify and resolve issues in a timely manner.
  • Interpersonal Skills: Foster open communication and collaboration among team members.
  • Planning and Organization: Efficiently prioritize tasks and manage time.
  • Quality Assurance: Ensure accuracy and thoroughness in all work activities.
  • Adaptability: Adjust to changes in the work environment and manage competing demands.
  • Dependability: Exhibit consistent attendance and punctuality.
  • Professionalism: Maintain a high standard of professional appearance and conduct.
Qualifications:
  • High school diploma or GED required; Associate's or Bachelor's degree preferred.
  • Three to five years of experience in automotive parts management.
  • Prior experience in a supervisory role within a parts or service department is advantageous.
Skills Required:
  • Strong written and verbal communication abilities.
  • Exceptional customer service skills.
  • Proficiency in Microsoft Office applications.
Abilities:
  • Demonstrate sound judgment and decision-making capabilities.
  • Analyze data effectively to draw valid conclusions.
  • Possess a valid Driver's License.
Work Environment:
  • This position operates within a parts store and repair shop environment.
  • Standard office equipment, including computers and phones, will be utilized regularly.

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