Youth Services Representative

3 days ago


Los Angeles, California, United States Covenant House California Full time
Job Title: Youth Safety Advocate

Estimated Salary: $20.49/hour

We are seeking a dedicated individual to join our team as a Youth Safety Advocate at Covenant House California.

About the Job

This role is a key position within our organization, serving as the first point of contact for youth, staff, vendors, and guests.

  • Provide exceptional customer service through phone calls, interactions with youth, staff, vendors, and on our paging system.
  • Ensure all youth are checked in properly through metal detectors and have their personal items inspected.
  • Engage in positive interactions with youth, staff, outside vendors, and guests while maintaining a safe and welcoming environment.
  • Monitor the reception desk, answer phones with professional courtesy, direct callers, and greet residents, staff, and guests.
  • Conduct regular rounds to ensure sanctuary is maintained, including internal and external checks.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent required; a Bachelor's degree in Human Services or a related field preferred.
  • 1-2 years of experience working with homeless or at-risk youth/young adults in a residential setting.
  • Good organizational skills, excellent verbal and written communication abilities, and knowledge of security procedures.
  • A valid CA driver's license, good driving record, and reliable transportation.

This position requires flexibility and adaptability, with some weekend and holiday work possible.

Benefits and Others

We offer a competitive salary and a dynamic work environment that values diversity, equity, and inclusion.



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