Sales Floor Director

6 days ago


San Francisco, California, United States GOODWILL OF THE SAN FRANCISCO BAY Full time
Retail Store Manager Overview

We are seeking an experienced Retail Store Manager to join our team at Goodwill of the San Francisco Bay. The ideal candidate will have a proven track record in retail operations, leadership, and customer service. As a Retail Store Manager, you will be responsible for leading the sales floor's day-to-day operations, developing and executing retail operations plans, and ensuring compliance with applicable policies, procedures, and regulations.

Job Summary:

This is an exciting opportunity for a motivated and results-driven individual to lead our sales floor team and contribute to the success of our organization. If you are a strong leader with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Lead the sales floor team and develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals.
  • Monitor product levels and ensure adherence to sales budget targets.
  • Manage payroll costs and operating expenses within budget.
  • Deliver excellent customer service and resolve customer complaints.
  • Maintain store locations' cleanliness, appearance, and alignment with the Goodwill brand.
  • Partner with community businesses and organizations to promote the Goodwill mission.
  • Serve as a Goodwill ambassador to the local community.
  • Perform other related duties, as assigned.

Requirements:

  • High School Diploma, GED, or equivalent work experience required.
  • One-year work experience in Retail Management required.
  • One-year customer service experience required.
  • Proficient in Microsoft Office Suite.
  • Ability to pass a background check and drug screen, where applicable for position.
  • Ability to speak and read English proficiently.

Salary and Benefits:

Estimated Salary: $66,560 annually, plus bonus potential.

Benefits:

  • Medical, Dental & Vision Insurance.
  • Retirement Fund.
  • Professional Development Training.
  • Commuter Benefits.
  • Flexible Healthcare Spending Account.
  • Mental Health + Wellbeing Employee Assistance Program.


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