Sales Floor Director
6 days ago
We are seeking an experienced Retail Store Manager to join our team at Goodwill of the San Francisco Bay. The ideal candidate will have a proven track record in retail operations, leadership, and customer service. As a Retail Store Manager, you will be responsible for leading the sales floor's day-to-day operations, developing and executing retail operations plans, and ensuring compliance with applicable policies, procedures, and regulations.
Job Summary:
This is an exciting opportunity for a motivated and results-driven individual to lead our sales floor team and contribute to the success of our organization. If you are a strong leader with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
- Lead the sales floor team and develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals.
- Monitor product levels and ensure adherence to sales budget targets.
- Manage payroll costs and operating expenses within budget.
- Deliver excellent customer service and resolve customer complaints.
- Maintain store locations' cleanliness, appearance, and alignment with the Goodwill brand.
- Partner with community businesses and organizations to promote the Goodwill mission.
- Serve as a Goodwill ambassador to the local community.
- Perform other related duties, as assigned.
Requirements:
- High School Diploma, GED, or equivalent work experience required.
- One-year work experience in Retail Management required.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
Salary and Benefits:
Estimated Salary: $66,560 annually, plus bonus potential.
Benefits:
- Medical, Dental & Vision Insurance.
- Retirement Fund.
- Professional Development Training.
- Commuter Benefits.
- Flexible Healthcare Spending Account.
- Mental Health + Wellbeing Employee Assistance Program.
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