Service Advisor Professional

3 weeks ago


McKinney, Texas, United States Meineke Car Care Full time

We are seeking an experienced Service Advisor to join our team at Meineke Car Care. This is a high-energy role that requires strong communication and problem-solving skills.

The ideal candidate will have 5+ years of experience as a sales/customer service leader, with a proven track record of driving results through customer satisfaction and loyalty. They will be able to think creatively when dealing with customers and work effectively in a fast-paced environment.

The estimated salary for this role is $60,000 - $80,000 per year, based on location and experience.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service by putting the customer first and going above and beyond to meet their needs.
  • Sales: Meet weekly and monthly sales goals by proactively generating appointments and assisting in planning and executing sales strategies.
  • Phone: Follow company phone procedures and maintain excellent phone skills by listening to recorder calls and identifying areas for improvement.
  • Point of Sales: Maintain detailed knowledge of point-of-sale software and accurately enter pricing and cost of goods into the system.
  • Center Up Keep: Proactively work to maintain a clean, comfortable, and professional store image at all times.

Requirements:

  • 5+ years of experience as a sales/customer service leader
  • Excellent communication and problem-solving skills
  • Ability to think creatively and work effectively in a fast-paced environment
  • Maintain a positive and productive culture among center team members


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