Automotive Operations Manager
3 weeks ago
We are seeking an experienced Service Manager to join our dynamic team at 5 Star Auto Plaza. As a leader in the automotive industry, we pride ourselves on providing exceptional customer service and maintaining a positive, success-minded culture that promotes work/life balance.
In this role, you will oversee the timely and efficient reconditioning of inventory vehicles, manage a department of technicians, service advisors, and detailers, and work closely with other managers to meet company goals. If you have prior service management experience, excellent analytic abilities, strong communication skills, and a valid driver's license with a clean driving record, we encourage you to apply.
The successful candidate will be responsible for:
- Managing a team of technicians, service advisors, and detailers.
- Developing and implementing department processes for highest efficiency.
- Working with other managers to meet company goals.
- Overseeing the reconditioning of inventory vehicles.
- Maintaining daily, monthly, and annual data.
- Ensuring timely and accurate repair and follow-up on customer vehicles.
- Effectively communicating service work needs to customers.
Requirements:
- Prior service management experience.
- Critical thinking and excellent analytic abilities.
- Strong communication, customer service, leadership, and organizational skills.
- A valid driver's license with a clean driving record.
Benefits:
- Competitive salary range of $85,000 - $110,000 per year.
- Better work hours than most retail and franchise service departments.
- Large facilities with newer equipment and room to grow.
- 401(k) matching and bonus based on performance.
- Company parties and wellness resources.
About Us:
- We are a fast-growing company dedicated to maintaining a positive, success-minded culture that promotes exceptional work/life balance.
- We are well-known for our charitable support throughout the region and nationally ranked in customer care.
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