Retail Associate
2 weeks ago
Position Overview: The role of a Retail Associate is essential in providing an exceptional shopping experience for our customers.
Company: Michaels Stores is dedicated to fostering creativity and innovation within our team.
Key Responsibilities:
- Deliver a swift and welcoming checkout experience for all customers.
- Ensure compliance with company policies and standard operating procedures.
- Handle cash transactions accurately and efficiently.
- Engage with customers to promote loyalty programs and assist with enrollments.
- Educate customers about feedback opportunities through surveys.
- Participate in inventory management and restocking processes.
- Maintain merchandise organization and assist with returns.
- Support loss prevention and safety initiatives.
- Assist customers in locating products and providing solutions to their inquiries.
- Exhibit a positive demeanor and respect towards all customers and team members.
- Cross-train in various departments, including Custom Framing.
Preferred Qualifications:
- Experience in retail or customer service is advantageous.
Physical Requirements:
- Ability to stand for extended periods.
- Capability to navigate throughout the store.
- Regularly bend, lift, carry, reach, and stretch.
- Lift heavy items and access high shelves using appropriate equipment.
- If assistance is needed, please consult a supervisor for accommodations.
Work Environment:
This position is set in a public retail environment, ensuring a climate-controlled atmosphere for customer interactions. Some areas may not be climate-controlled, and outdoor tasks may be required.
Equal Opportunity: Michaels Stores is committed to providing equal employment opportunities to all individuals.
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