Retail Associate

2 weeks ago


Daphne, Alabama, United States Michaels Stores Full time

Position Overview: The role of a Retail Associate is essential in providing an exceptional shopping experience for our customers.

Company: Michaels Stores is dedicated to fostering creativity and innovation within our team.

Key Responsibilities:

  • Deliver a swift and welcoming checkout experience for all customers.
  • Ensure compliance with company policies and standard operating procedures.
  • Handle cash transactions accurately and efficiently.
  • Engage with customers to promote loyalty programs and assist with enrollments.
  • Educate customers about feedback opportunities through surveys.
  • Participate in inventory management and restocking processes.
  • Maintain merchandise organization and assist with returns.
  • Support loss prevention and safety initiatives.
  • Assist customers in locating products and providing solutions to their inquiries.
  • Exhibit a positive demeanor and respect towards all customers and team members.
  • Cross-train in various departments, including Custom Framing.

Preferred Qualifications:

  • Experience in retail or customer service is advantageous.

Physical Requirements:

  • Ability to stand for extended periods.
  • Capability to navigate throughout the store.
  • Regularly bend, lift, carry, reach, and stretch.
  • Lift heavy items and access high shelves using appropriate equipment.
  • If assistance is needed, please consult a supervisor for accommodations.

Work Environment:

This position is set in a public retail environment, ensuring a climate-controlled atmosphere for customer interactions. Some areas may not be climate-controlled, and outdoor tasks may be required.

Equal Opportunity: Michaels Stores is committed to providing equal employment opportunities to all individuals.



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