Patient Services Associate

7 days ago


Rowlett, Texas, United States Baylor Scott & White Institute for Rehabilitation Full time
Job Responsibilities
  • Coordinate patient appointments to minimize cancellations and support treatment adherence.
  • Register patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
  • Verify patient insurance, obtaining required authorizations before patient visit and explaining benefits, financial responsibilities, billing, and outpatient policies.
  • Collect patient responsibility at each visit.
  • Scan and maintain medical documents.
  • Reconcile and post charges daily and other reporting to ensure clean claim processing.
  • Respond to requests for information from patients, other departments, and physicians.
  • Maintain office, order supplies, and manage mail.


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