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Patient Services Coordinator
3 months ago
We are looking for a dedicated Patient Services Coordinator to become a vital part of our team. In this role, you will serve as the initial point of contact for our patients, ensuring a welcoming and efficient experience as they arrive at our facility. Your responsibilities will include managing patient check-ins and check-outs, as well as collecting any necessary payments. You will also be tasked with verifying insurance details for upcoming appointments and rectifying any discrepancies found.
Key Responsibilities
- Accurately inputting and confirming patient demographic data
- Ensuring insurance eligibility is verified
- Scheduling follow-up appointments and surgical procedures
- Collaborating with team members to maintain thorough patient documentation
- Coordinating with healthcare providers to finalize medical records
- Maintaining professional communication with patients, medical staff, and physicians
- Completing various administrative duties as needed
- Primarily morning shifts, with occasional evening hours
- Standard workweek is Monday through Friday, with rare Saturday shifts
- High school diploma or equivalent
- Prior experience in a receptionist or customer service role is preferred
- Strong attention to detail and ability to collect and input information accurately
- Proficient computer skills
- Commitment to maintaining confidentiality
- Excellent organizational and time-management abilities
- Capability to perform well under pressure
- Aptitude for multitasking
Hourly wage: $15.00
Benefits include Health Insurance, Dental Insurance, Paid Time Off, Paid Holidays, and a 401(k) plan.