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Patient Services Coordinator

3 months ago


Irondale, Missouri, United States PEDIATRIC OPHTHALMOLOGY & STRABISMUS INC. Full time
Job DescriptionPosition Overview
We are looking for a dedicated Patient Services Coordinator to become a vital part of our team. In this role, you will serve as the initial point of contact for our patients, ensuring a welcoming and efficient experience as they arrive at our facility. Your responsibilities will include managing patient check-ins and check-outs, as well as collecting any necessary payments. You will also be tasked with verifying insurance details for upcoming appointments and rectifying any discrepancies found.

Key Responsibilities
  • Accurately inputting and confirming patient demographic data
  • Ensuring insurance eligibility is verified
  • Scheduling follow-up appointments and surgical procedures
  • Collaborating with team members to maintain thorough patient documentation
  • Coordinating with healthcare providers to finalize medical records
  • Maintaining professional communication with patients, medical staff, and physicians
  • Completing various administrative duties as needed
Work Schedule
  • Primarily morning shifts, with occasional evening hours
  • Standard workweek is Monday through Friday, with rare Saturday shifts
Qualifications
  • High school diploma or equivalent
  • Prior experience in a receptionist or customer service role is preferred
  • Strong attention to detail and ability to collect and input information accurately
  • Proficient computer skills
  • Commitment to maintaining confidentiality
  • Excellent organizational and time-management abilities
  • Capability to perform well under pressure
  • Aptitude for multitasking
Compensation and Benefits
Hourly wage: $15.00
Benefits include Health Insurance, Dental Insurance, Paid Time Off, Paid Holidays, and a 401(k) plan.