Senior Manager, Technical Program Manager

4 days ago

Cambridge, Massachusetts, United States Capital One Full time
Job Description

Capital One is seeking a Senior Manager, Technical Program Management to lead our Machine Learning (ML) initiatives. As a key member of our Enterprise Machine Learning team, you will be responsible for executing high-priority enterprise-level initiatives and influencing across our organization.

Key Responsibilities:
  • Partner with product, engineering, data scientists, and other cross-functional teams to create roadmaps, scope programs, and define milestones and success metrics.
  • Build scalable, secure, reliable, and efficient ML products and platforms.
  • Present to executive stakeholders and hold engineering teams accountable for overarching delivery goals.
  • Pave the way for an expanding TPM discipline within the team by leveraging industry knowledge and experience to teach the organization what a great TPM can achieve.
Requirements:
  • Strong technical background with the ability to proactively identify and mitigate technical risks throughout the delivery lifecycle.
  • Exceptional communication and collaboration skills.
  • Excellent problem-solving and influencing skills.
  • Quantitative approach to problem-solving and a collaborative implementer of holistic solutions.
  • Ability to simplify complex technical concepts and drive well-educated decisions across product, engineering, design, and data science representatives.
  • Deep focus on execution, follow-through, accountability, and results.
  • Exceptional cross-team collaboration and ability to work across different functions, organizations, and reporting boundaries.
  • Highly tuned emotional intelligence, good listener, and deep-seated empathy for teams and partners.
  • Previous experience with machine learning and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc.
Preferred Qualifications:
  • 5+ years of experience designing and building data-intensive solutions using distributed computing.
  • 3+ years of experience in building distributed systems and highly available services using cloud computing services/architecture - preferably using AWS.
  • 3+ years of experience building highly scalable mobile products and platforms.
  • 3+ years of experience with Agile delivery.
  • 3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact.
  • 4+ years of technical program management experience.
  • 2+ years of machine learning experience.
  • Experience in building systems and solutions within a highly regulated environment.
  • Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering).
  • PMP, Lean, Agile, or Six Sigma certification.
What We Offer:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

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