Medical Reception Specialist

2 weeks ago

Boise, Idaho, United States Terry Reilly Health Services Full time
OVERVIEW

At Terry Reilly Health Services, we are committed to fostering a vibrant and healthy community. Our success is driven by our dedicated and mission-oriented team.

We offer comprehensive care across the Treasure Valley, integrating medical, dental, and behavioral health services. This unique approach allows our employees to engage with various healthcare disciplines.

We prioritize a healthy work-life balance for our staff, recognizing the importance of personal time both in and out of the workplace. Our employees enjoy exceptional benefits, including options for complimentary healthcare.


KEY RESPONSIBILITIES

This role involves welcoming, guiding, and assisting patients and visitors with professionalism and efficiency throughout their experience.

Responsibilities include scheduling and registering patients, ensuring accurate data collection, determining service eligibility, and advising patients on payment policies while managing the monitoring and collection of outstanding balances.

The Healthcare Access Coordinator is also tasked with overseeing the waiting area, keeping patients informed about wait times, and maintaining a clean and comfortable environment.


ESSENTIAL QUALIFICATIONS
  • Demonstrated ability to deliver excellent customer service to a diverse patient population.
  • Effective verbal and written communication skills.
  • Basic financial management skills, including cash handling and processing payments.
  • Proficiency in navigating various software applications, including EHR systems and Microsoft Office.
  • Self-motivated with the ability to work independently.

PREFERRED QUALIFICATIONS
  • Prior experience in a reception role within a healthcare, dental, or social services environment.
  • Strong financial record-keeping or accounting skills.
  • Proficient in Microsoft Word and Excel.
  • Bilingual skills (English/Spanish) are a plus.

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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