Office Manager

2 days ago


Powell, Ohio, United States 1st Response Pest Management Full time
About 1st Response Pest Management

We are a locally owned and family-operated business that provides outstanding customer service and valuable pest control and extermination services to residential and commercial clients in Powell and the surrounding communities.

Job Summary

We are seeking a highly skilled and experienced Office Manager to lead our team and provide exceptional customer service. The successful candidate will be responsible for ensuring effective communication between office staff, sales representatives, field technicians, and customers, as well as managing record keeping, billing inquiries, and accounts payable/receivable.

Key Responsibilities
  • Provide exceptional customer service and leadership to our team
  • Ensure effective communication between office staff, sales representatives, field technicians, and customers
  • Manage record keeping, billing inquiries, and accounts payable/receivable
  • Coach and guide office staff, field technicians, and customers
  • Develop and implement processes to improve customer satisfaction and team productivity
Requirements
  • 5+ years of office management experience
  • Pest management experience preferred
  • Ability to pass a criminal background check
  • First-class customer service skills
  • Advanced IT proficiency and comfortable with Google Suite, Excel, Word, etc.
What We Offer

We offer a competitive compensation package, growth opportunities, a team atmosphere, and a positive work-life balance. If you are a motivated and experienced professional looking for a new challenge, please apply today.



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