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Maintenance Technician
2 months ago
We are seeking a skilled Maintenance Technician to join our team at Avenue5 Residential. As a key member of our property management team, you will be responsible for ensuring the highest standards of maintenance and customer service at our properties.
Key Responsibilities:- Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as specified by the maintenance supervisor and/or property manager.
- Perform general carpentry duties, such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
- Perform various proactive preventative maintenance, including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more.
- Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction.
- Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
- Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
- Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
- Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
- Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
- Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
- Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
- Responsible for adhering to all components of the company risk management program.
- High school diploma or equivalent is required.
- At least one year of experience in the property management industry required.
- Possess general maintenance and general carpentry skills.
- Ability to read, write and understand English.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Strong organizational and time-management skills.
- Ability to multi-task.
- Ability to perform basic mathematical functions.
- Ability to cope with and defuse situations involving angry or difficult people.
- Ability to maintain confidentiality.
- Must maintain professional appearance and comply with prescribed uniform policy.
- Must maintain a valid driver's license, clean driving record and current auto insurance is required.
- Must comply with all safety requirements.
- Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
- Put people and partnerships first.
- Empower associates.
- Focus on solutions.
- Champion ideas that accelerate success.
- Deliver proof over promises.
- Top 15 national finalist on the Best Places to Work MultifamilyTM.
- Certified as a Great Place to Work since 2017.
- Listed as one of the Best Workplaces in Real EstateTM.
- Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
- Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.