Nextgen EHR Manager
3 weeks ago
At JWCH Institute, we are seeking a highly skilled Nextgen EHR Manager to join our team. As a key member of our healthcare IT department, you will be responsible for the effective provisioning, installation/configuration, operation, and maintenance of Nextgen EHR software and related infrastructure.
Key Responsibilities:- Administer and manage large physical and virtual Microsoft Windows environment, including Nextgen EHR Server, and other servers.
- Work with clinical, billing, I.T., and other staff to ensure best practices are being used on Nextgen EHR.
- Develop implementation assessment and project plan.
- Document current and proposed EHR clinical workflows.
- Analyze, evaluate, and make recommendations for options in the use of Nextgen EHR.
- Assist with a variety of different client needs, ranging from telehealth assistance, billing and coding optimization, template development and customizations, and implementation and go-live support.
- Support all users of application systems, timely implementation of an ongoing maintenance of applications, and provide the opportunity for enhanced user productivity.
- Act as primary contact for client, serving as first responder for any needs, questions, and issues.
- Work with project leadership and end-users to develop and complete implementation project tasks and deliver training courses.
- Deploy and update Nextgen EHR servers, and apply latest patches.
- Monitor and troubleshoot system issues.
- Lead/supervise Nextgen training department.
- Develop, maintain, and follow systems policies, procedures, documentations, and diagrams for Nextgen EHR.
- Provides support for NextGen EHR/EPM/EDR and related systems.
- Participate in meetings, discussions, and projects.
- Ensures that all system changes are documented and communicated to the appropriate users and stakeholders.
- Collaborate in the development and implementation of strategic plans for enhancing and supporting the health system's IT environment.
- Manage project deliverables and system performance to meet service level agreements.
- Communicate updates on the status of incidents, changes, requests, and deliverables.
- Experience with Meaningful Use, Hedis Measures, HL7, SQL, and Crystal Reports.
- Nextgen EPM, 5 years (Preferred).
- NCP Certification preferred.
- Advanced knowledge of Windows Server 2012/2016, Windows 7, 8, and 10.
- Excellent communication skills both written and oral, interpersonal, organizational skills, and problem-solving ability to work with non-technical end-users.
- Minimum of 5 years in NextGen Healthcare system implementation experience and training capacity with deep functional, clinical informatics.
- Experience working with primary care and specialist physician practices, including a demonstrated knowledge of practice operations and workflow.
- Experience with Microsoft Excel, PowerPoint, Project, and Word.
- Experience within a healthcare environment is desired.
Benefits:
JWCH Institute, Inc., offers competitive salaries for all positions. Employees working 30 hours per week or more are provided a monthly allowance which can be used towards medical, dental, vision, and life insurance premiums. The agency offers sick leave and vacation accrual, 11 paid holidays, jury duty pay, mileage reimbursement, employee parking, direct deposit, credit union, and an employee assistance program. In addition, JWCH offers a 401(k) Profit Sharing plan to employees who work a minimum of 1,000 hours per fiscal year.
JWCH Institute, Inc., is an Equal Opportunity Employer.
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