Healthcare Liaison

7 days ago

Vallejo, California, United States PrimoMD Full time
About PrimoMD

PrimoMD is a telehealth platform providing remote care to senior citizens with chronic conditions.

Job Title: Healthcare Liaison - CNA/Medical AssistantJob Summary

We are seeking a dedicated and independent Healthcare Liaison to join our team at PrimoMD. As a key member of our dynamic team, you will play a vital role in enhancing our patients' healthcare experience.

Key Responsibilities
  • Connect with patients who are initiating remote patient monitoring programs.
  • Serve as the primary point of contact for patients enrolled with PrimoMD, guided by their healthcare providers.
  • Assist patients in completing assessments using iPads.
  • Regularly engage with your assigned patients to ensure they stay on track with their treatment plan and remain within the date range set by their provider.
  • Schedule consistent monthly check-ins with your patients.
  • Monitor patient data to ensure their well-being.
  • Empower and educate patients by sharing valuable health information.
  • Collaborate with the PrimoMD team through informative meetings to stay updated on the latest developments.
Requirements
  • A valid CNA or Medical Assistant License with a minimum of 2 years of practical experience.
  • A robust sense of ambition, self-motivation, and self-discipline.
  • Exceptional communication skills, both written and verbal.
  • A strong grasp of the fundamentals of chronic health conditions, along with the operation of relevant medical devices, such as glucose monitors, blood pressure cuffs, pulse oximeters, spirometers, scales, and more.
  • Proficiency with technology, including the ability to navigate computer platforms and familiarity with Excel.
  • Comfort with patient outreach and engagement.
  • Experience in interactions with patients and clinical staff.
  • Highly organized, efficient, detail-oriented, and adept at multitasking.
  • A team player who thrives in a collaborative environment.
Preferred Qualifications
  • Experience in telemarketing, sales, or customer service.
  • Must be detail-oriented.
  • A people-oriented approach.
  • A strong background in clinical practice and technology.
  • Experience in patient education.
What We Offer
  • Work hours from Monday to Friday, between 9:00 AM and 5:30 PM PST.
  • Comprehensive training to ensure your success.
  • Reporting to the Care Team Manager.
  • Opportunities for growth and advancement within the company.
About Us

At PrimoMD, we're on a mission to improve healthcare delivery by harnessing technology to enhance patient outcomes. As a rapidly growing and evolving healthcare organization, we are seeking a dedicated and independent Healthcare Liaison to join our team.

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