Customer Experience Specialist
5 days ago
We are seeking a highly motivated Member Service Representative Associate to join our team at Sam's Club. In this role, you will be responsible for providing exceptional customer service and support to our members, while also operating front-end equipment and maintaining a clean and organized work area.
About the PositionThe successful candidate will be responsible for answering member inquiries, locating merchandise, and resolving member issues and concerns. You will also be expected to assist members with purchasing decisions, operate front-end equipment, and maintain a clean and organized work area.
Key Responsibilities:
- Providing exceptional customer service and responding to member inquiries.
- Locating merchandise and assisting members with purchasing decisions.
- Operating front-end equipment, including cash registers and self-checkout systems.
- Maintaining a clean and organized work area, including the checkout lanes and surrounding areas.
Benefits:
As a Member Service Representative Associate at Sam's Club, you can expect a competitive hourly rate of $17-$24 per hour, plus additional compensation in the form of premiums ranging from $0.40 per hour to $3.10 per hour in specific circumstances. Our benefits package also includes health benefits, financial benefits, paid time off, and other perks.
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