IT Manager
4 weeks ago
Bathing Brands, a national leader in distributing, installing, and maintaining steam and sauna bathing environments, is seeking a full-time IT Manager to oversee all IT needs of our small company (under 100 employees).
Key Responsibilities:
- Identify, plan, and act on opportunities to improve, maintain, and implement computer systems, hardware, and network installation.
- Establish, measure, and define IT goals and maintain an IT roadmap.
- Develop and implement IT policies related to network security, disaster recovery, IT infrastructure, and best practice guides for the organization.
- Analyze resource utilization and develop strategies to optimize performance.
- Run regular health checks on system, network, and data security.
- Manage, oversee, and determine timeframes for IT projects, including system updates, upgrades, migrations, and outages.
- Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company.
- Troubleshoot issues with network hardware equipment and peripherals as issues arise.
- Set up, distribute, and support user devices and keep a detailed inventory of these devices.
- Provide help desk support to end-users for hardware and software-related issues.
- Coordinate and assist in performing end-user device updates.
- Develop and maintain IT SLAs.
- Ability to research solutions for network or end-user issues.
- Recognize problems beyond scope of ability and seek assistance from appropriate sources.
Requirements:
- Knowledge of industry-standard computer hardware and software systems.
- Ability to work in a fast-paced, dynamic, and rapidly growing company while meeting deadlines.
- Effectively manage multiple items/issues/requests and be able to prioritize those, following up as needed to ensure timely and successful completion.
- Be self-motivated and creative with exceptional troubleshooting, analytical and problem-solving skills.
- Exceptional attention to detail, organization, time management, and follow-through skills are a must.
- Proficiency with Windows and iOS operating systems.
- Proficiency with O365 applications.
- Ability and willingness to learn new skills.
We Offer:
- A caring company culture with a casual yet professional work environment.
- PTO, holidays, and an annual paid community day to spend with a charity of your choice.
- Company-subsidized Blue Cross Blue Shield health insurance plans available along with dental, vision, and company-paid group life insurance.
- Employee Assistance Program (EAP).
- Employee Referral Program.
- 401(k) Retirement Plan with annual company matching funds.
- Bi-annual Profit Sharing Program.
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