IT Manager

4 weeks ago


Arlington Heights, Illinois, United States BATHING BRANDS INC Full time

Bathing Brands, a national leader in distributing, installing, and maintaining steam and sauna bathing environments, is seeking a full-time IT Manager to oversee all IT needs of our small company (under 100 employees).


Key Responsibilities:
  • Identify, plan, and act on opportunities to improve, maintain, and implement computer systems, hardware, and network installation.
  • Establish, measure, and define IT goals and maintain an IT roadmap.
  • Develop and implement IT policies related to network security, disaster recovery, IT infrastructure, and best practice guides for the organization.
  • Analyze resource utilization and develop strategies to optimize performance.
  • Run regular health checks on system, network, and data security.
  • Manage, oversee, and determine timeframes for IT projects, including system updates, upgrades, migrations, and outages.
  • Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company.
  • Troubleshoot issues with network hardware equipment and peripherals as issues arise.
  • Set up, distribute, and support user devices and keep a detailed inventory of these devices.
  • Provide help desk support to end-users for hardware and software-related issues.
  • Coordinate and assist in performing end-user device updates.
  • Develop and maintain IT SLAs.
  • Ability to research solutions for network or end-user issues.
  • Recognize problems beyond scope of ability and seek assistance from appropriate sources.

Requirements:
  • Knowledge of industry-standard computer hardware and software systems.
  • Ability to work in a fast-paced, dynamic, and rapidly growing company while meeting deadlines.
  • Effectively manage multiple items/issues/requests and be able to prioritize those, following up as needed to ensure timely and successful completion.
  • Be self-motivated and creative with exceptional troubleshooting, analytical and problem-solving skills.
  • Exceptional attention to detail, organization, time management, and follow-through skills are a must.
  • Proficiency with Windows and iOS operating systems.
  • Proficiency with O365 applications.
  • Ability and willingness to learn new skills.

We Offer:
  • A caring company culture with a casual yet professional work environment.
  • PTO, holidays, and an annual paid community day to spend with a charity of your choice.
  • Company-subsidized Blue Cross Blue Shield health insurance plans available along with dental, vision, and company-paid group life insurance.
  • Employee Assistance Program (EAP).
  • Employee Referral Program.
  • 401(k) Retirement Plan with annual company matching funds.
  • Bi-annual Profit Sharing Program.

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