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Retail Key Holder

2 months ago

Ventura, California, United States Bath & Body Works Full time
About the Role

We are seeking a highly motivated and customer-focused Key Holder to join our team at Bath & Body Works. As a Key Holder, you will play a critical role in delivering sales plan through effective execution of store and operational tasks.

Key Responsibilities
  • Lead and model selling and customer experience standards to drive sales growth and customer satisfaction.
  • Provide individual and team performance feedback and recommendations to managers to ensure high-performing teams.
  • Display knowledge of product, company policies, and store strategies to drive sales and customer engagement.
  • Set the direction and goals for the day/shift when associates arrive for work to ensure seamless execution.
  • Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer contact information.
  • Perform opening and closing routines, including execution of bank deposits, receipt of shipment, and interpretation of company directives.
  • Maintain policies and procedures to ensure compliance and operational excellence.
  • Assist with floorsets, window changes, visual presentations, signage placement, and other tasks as directed.
Requirements
  • Preferably an existing sales associate with aspirations for a management role.
  • Ability to foster a customer-focused selling culture and drive sales growth.
  • Demonstrated selling and operational results, with a proven track record of success.
  • Available for varied weekly shifts, including weekend, closing, and peak shifts.
  • Ability to provide in-the-moment coaching to associates to drive performance and growth.
Benefits

Bath & Body Works associates are the heart of our business. We offer a range of benefits to empower you to Dream Bigger & Live Brighter, including:

  • On-demand access to your earned wages through DailyPay.
  • Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities.
  • 40% merchandise discount and free product.
  • Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
  • No-cost mental health and wellbeing support for all associates.
  • Robust health, dental, vision, and life insurance options for full-time associates.
  • Opportunity for paid time off and additional family benefits, including paid maternity and parental leave.