Health and Wellness Specialist

2 months ago


SaintBrieuc, Bretagne, United States iCRYO - One Loudoun Full time
Job Description

Position Overview:

iCRYO - One Loudoun is a leading health and wellness center seeking a highly motivated and customer-focused individual to join our team as a Health and Wellness Specialist. As a key member of our team, you will be responsible for delivering exceptional guest experiences, promoting our services, and contributing to the growth and success of our organization.

Key Responsibilities:

  • Assist and educate guests in achieving their wellness goals with exceptional customer service.
  • Market our services through social media and attend community events to promote our brand.
  • Continuously educate yourself on our products and services to provide expert advice to guests.
  • Work collaboratively with our team to identify and solve problems, set expectations, and complete daily tasks.
  • Perform duties and responsibilities with minimal direct supervision, demonstrating a high level of autonomy and accountability.

Requirements:

  • Ability to work a minimum of 12-30 hours per week with a flexible schedule, including evenings and weekends.
  • Ability to comprehend and pass our designed service exams following initial training.
  • Excellent time management skills, good judgment, and ability to multitask.
  • Exceptional guest experience skills, with the ability to handle and resolve guest issues to maintain guest loyalty.
  • Ability to understand the needs of our guests and educate them on services needed in a competent, efficient, and professional manner.
  • Meet or exceed minimum productivity requirements, including sales goals.
  • Maintain a professional appearance and positive attitude.
  • Maintain an environment of trust, communicate efficiently with managers and peers.
  • Complete ongoing and continued education to stay up-to-date on industry developments.
  • Maintain a clean environment and uphold company standards.
  • Retail sales experience is preferred but not required.

What We Offer:

Base pay plus commission, a dynamic and supportive work environment, and opportunities for growth and development.



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