Financial Service Representative

2 weeks ago

Topsham, Maine, United States Five County Credit Union Full time
About the Role

We are seeking a highly motivated and detail-oriented Financial Service Associate to join our team at Five County Credit Union. As a Financial Service Associate, you will play a critical role in providing exceptional service to our members, helping them achieve their financial goals, and contributing to the growth and success of our organization.

Key Responsibilities
  • Assist members with various account requests, resolutions, and inquiries, including adding or removing owners, account changes, and service set-ups.
  • Process account applications in accordance with credit union policies, including performing required and regulatory verifications.
  • Open and explain features of tax-advantaged accounts, such as IRAs and HSAs, and demonstrate knowledge of introductory loan functions.
  • Maintain knowledge of the payroll process for direct deposit and payroll deductions, and ensure confidentiality and preservation of member records, transactions, and company assets.
  • Represent the credit union in a positive and professional manner to members, other credit unions, industry affiliates, the community, and all media channels.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Basic math and computer skills necessary.
  • Reliable transportation and attendance are a must.
  • Ability to work in a fast-paced environment, handle multiple tasks, and maintain a positive attitude under pressure.
What We Offer

Five County Credit Union offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and are committed to the health and well-being of our staff and members.

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