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NextGen PM Application Trainer

2 months ago

Fort Worth, Texas, United States Texas Health Care PLLC Full time
NextGen PM Application Trainer

This role is essential for the Retail Customer Management team, focusing on delivering comprehensive training sessions for both front and back office personnel on the NextGen PM application. The trainer will also provide ongoing support to internal users across various locations.

Key Responsibilities:
  • Facilitate training workshops on PMGNTX Best Practice methodologies and PM software.
  • Offer post-implementation training aimed at enhancing efficiency and optimizing workflows.
  • Collaborate on improvements to workflows that adhere to Best Practices.
  • Conduct orientation sessions for newly hired staff.
  • Engage in system upgrades and testing processes.
  • Coordinate with other departments to ensure high-quality customer service.
  • Assist in the creation and maintenance of the training curriculum.
  • Participate in professional development opportunities.
  • Identify and troubleshoot issues through user feedback.
Qualifications:
  • At least 3 years of experience with NextGen PM software.
  • A minimum of 3 years in the healthcare sector.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Familiarity with ICD-10, CPT, and HCPCS coding systems.
  • Understanding of medical terminology and procedures.
  • Experience in crafting instructional materials.
  • Strong communication and organizational capabilities.
  • Ability to thrive in a fast-paced work environment.
  • Adherence to HIPAA regulations.
  • Possession of a valid driver's license.
  • Access to reliable transportation.
  • Physical capability to stand for extended periods.
Interpersonal Skills:
  • Customer-oriented with a collaborative mindset.
  • Process-driven with robust project management abilities.
  • Skilled in conflict resolution and problem-solving.
  • Detail-oriented with the capacity to work autonomously.
  • Effective communicator with strong organizational skills.