Commercial Property Claims Adjuster

2 days ago

California, United States Howden Group Holdings Full time
About the Role:

We are seeking a skilled Commercial Property Adjuster to join our team at DUAL North America. As a key member of our team, you will be responsible for managing the investigation and adjustment of first-party claims from initial assignment to full resolution.

Key Responsibilities:
  • Manage the adjustment of reporting claims, including any investigation by independent adjusters and experts.
  • Input payment if the claim settlement is within approved authority level or request authority as needed based on each individual claim.
  • Communicate the claim denial or claim settlement according to the requirements of each state in which the claim was reported.
  • Provide high-quality products and excellent customer service to all policyholders.
  • Communicate with policyholders, policyholder representatives, agents, brokers, contractors, experts, and independent adjusters as needed during the life of each claim.
  • Utilize all available reports to manage pending claims and continue to track them through completion.
  • Review all recovery possibilities that may be available, including salvage and subrogation, and work with subrogation vendors.
  • Manage the process of appraisal when conflict arises and work with public adjusters and attorneys, as needed.
  • Manage litigation, when necessary.
  • Manage third-party vendors during high-volume periods or after catastrophic events, as needed.
  • Interact with the Underwriting Team, London brokers, Lloyd's syndicates, and carriers, as needed.
Requirements:
  • Bachelor's degree strongly preferred.
  • 3+ years of experience in commercial property adjusting preferred.
  • Prior remote working experience preferred.
  • Must have current and valid adjuster's license in Florida and Texas.
  • Knowledge of property insurance policies.
  • Experience handling commercial property claims or large losses.
  • Excellent verbal and written communication skills.
  • Strong interpersonal communication skills.
  • Experience with computerized estimating systems, PCs, and software applications.
  • Willingness to learn, train, and grow knowledge.
What We Offer:

A career that you define. We offer a wide range of rewards and benefits, including medical, dental, vision, a variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days, and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:

We consider our people our chief competitive advantage and as such, we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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