Workers' Compensation Claims Examiner

2 weeks ago


California, United States ALOIS Solutions Full time
Job Title: Workers' Compensation Claims Examiner

Location: Fully Remote

Job Summary:

ALOIS Solutions is seeking a skilled Workers' Compensation Claims Examiner to join our team. As a key member of our claims management team, you will be responsible for analyzing complex workers' compensation claims, negotiating settlements, and ensuring timely and cost-effective claims resolution.

Key Responsibilities:

  • Analyze and process complex workers' compensation claims, investigating and gathering information to determine exposure and manage claims through well-developed action plans.
  • Negotiate settlements within designated authority and calculate and assign timely and appropriate reserves to claims.
  • Calculate and pay benefits due, approve and make timely claim payments and adjustments, and settle claims within designated authority level.
  • Prepare necessary state filings within statutory limits and manage the litigation process to ensure timely and cost-effective claims resolution.
  • Coordinate vendor referrals for additional investigation and/or litigation management and use cost containment techniques to reduce overall cost of claims for our clients.
  • Manage claim recoveries, including subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets, and report claims to the excess carrier.
  • Communicate claim activity and processing with the claimant and the client, maintaining professional client relationships and ensuring claim files are properly documented and claims coding is correct.

Requirements:

  • Bachelor's degree from an accredited college or university preferred, with professional certification as applicable to line of business preferred.
  • Five (5) years of claims management experience or equivalent combination of education and experience required.

Skills & Knowledge:

  • Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business.
  • Excellent oral and written communication, including presentation skills, and PC literate, including Microsoft Office products.
  • Analytical and interpretive skills, strong organizational skills, good interpersonal skills, excellent negotiation skills, and ability to work in a team environment and meet or exceed Service Expectations.

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