Workers' Compensation Claims Examiner
2 weeks ago
Location: Fully Remote
Job Summary:
ALOIS Solutions is seeking a skilled Workers' Compensation Claims Examiner to join our team. As a key member of our claims management team, you will be responsible for analyzing complex workers' compensation claims, negotiating settlements, and ensuring timely and cost-effective claims resolution.
Key Responsibilities:
- Analyze and process complex workers' compensation claims, investigating and gathering information to determine exposure and manage claims through well-developed action plans.
- Negotiate settlements within designated authority and calculate and assign timely and appropriate reserves to claims.
- Calculate and pay benefits due, approve and make timely claim payments and adjustments, and settle claims within designated authority level.
- Prepare necessary state filings within statutory limits and manage the litigation process to ensure timely and cost-effective claims resolution.
- Coordinate vendor referrals for additional investigation and/or litigation management and use cost containment techniques to reduce overall cost of claims for our clients.
- Manage claim recoveries, including subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets, and report claims to the excess carrier.
- Communicate claim activity and processing with the claimant and the client, maintaining professional client relationships and ensuring claim files are properly documented and claims coding is correct.
Requirements:
- Bachelor's degree from an accredited college or university preferred, with professional certification as applicable to line of business preferred.
- Five (5) years of claims management experience or equivalent combination of education and experience required.
Skills & Knowledge:
- Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business.
- Excellent oral and written communication, including presentation skills, and PC literate, including Microsoft Office products.
- Analytical and interpretive skills, strong organizational skills, good interpersonal skills, excellent negotiation skills, and ability to work in a team environment and meet or exceed Service Expectations.
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