E-commerce Sales Analyst

5 days ago

Grand Rapids, Michigan, United States Comfort Research Full time

About the Role

Comfort Research is seeking an E-commerce Sales Analyst to leverage advanced data insights and drive online sales growth. As a key member of our team, you will play a crucial part in elevating strategic decision-making, increasing visibility into performance trends, and identifying growth opportunities across DTC and accounts.

Key Responsibilities

  • Demonstrate the Core Values of Comfort Research in daily execution of tasks and interactions with others.
  • Gather, review, and analyze e-commerce channel data using data analytics tools, including KPIs, financial reports, and other key metrics.
  • Build and maintain an accurate and data-driven monthly forecast for channel accounts with oversight from the E-commerce Director.
  • Aid in strategic decision-making through the analytical understanding of key e-commerce growth drivers and digital advertising performance.
  • Own and manage e-commerce accounts as assigned.
  • Implement and analyze weekly promotions across marketplace retailers.
  • Own partner relationships for third-party analytical tools, such as category share and retail price tracking software.
  • Provide sales and margin insights by trade partner/platform.
  • Develop enhanced reporting resources to build sales team capabilities.
  • Present business updates to the leadership team as needed.
  • Perform cost-benefit and return-on-investment analyses for proposed systems to aid management in making implementation decisions.
  • Support the Sales team in shared goals and initiatives.

What We Offer

Comfort Research offers a generous benefits program that includes:

  • Generous Paid Time Off (PTO) plan that begins accruing upon hire for eligible Ambassadors
  • Culture Awards program with opportunities to win cash prizes or extra PTO in addition to company-wide recognition
  • Several paid holidays throughout the year
  • Hybrid work environment
  • Employee Assistance Program
  • Growing family bonus & extra PTO for new parents
  • Referral Bonus program
  • 401(k) program with generous company match
  • A variety of health insurance plans to choose from with company contributions to premiums
  • Dental, vision, and other ancillary insurance coverages available
  • Company-paid Short-Term Disability coverage
  • Company-paid Life Insurance policy
  • Free product allowances & product discounts

Requirements

Minimum 2 years' experience in e-commerce.

Bachelor's Degree or Equivalent required.

Extensive knowledge in sales, financial, and digital marketing analytics.

Experience working with online marketplace retailers highly preferred (Amazon 3P, Target Plus, Walmart 3P, etc.).

Fluent in e-commerce go-to-market strategies.

Experience utilizing Power BI.

Advanced knowledge and experience with Microsoft Excel.

Robust financial acumen.

Strong communication and interpersonal skills.

Resourcefulness to identify and leverage new tools and platforms.

Experience A/B testing and development of success metrics.

Familiarity with industry technology systems to gather data and problem-solve.

Ability to be a self-starter, work independently, and in a team environment.

This position is a hybrid role, requiring 3 days per week on-site at our office located at 1719 Elizabeth Ave NW, Grand Rapids, MI. The remaining workdays can be completed remotely, providing a flexible balance between in-office collaboration and remote work convenience. Candidates should be within commuting distance of our Grand Rapids location.

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