Lead Team Member

6 days ago

Pine City, Minnesota, United States Holiday Companies Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.

Key Responsibilities:

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and efficient manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 30 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and a fun, fast-paced work environment.
  • Medical, vision, and dental insurance.
  • 401(k) plan with company match.

Equal Opportunity Employer:

Holiday Companies is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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