Customer Service Representative

4 weeks ago


Clearfield, Utah, United States Lifetime Products Full time

At Lifetime Products, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling service orders from French speaking customers while maintaining a professional attitude, technical accuracy, and conformity to company policies.

This is an on-site position in Clearfield, UT, and will pay an additional $1.50 French speaking differential above the hourly pay. The ideal candidate will be adaptable, able to accept constant changes, promote improvements, and have the ability to resolve difficult situations with a positive outlook.

Key qualifications include:

  • Fluent in all French and English communications
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Phone, computer knowledge, ten key, knowledge of Excel, Outlook, Word and AX
  • Familiarity with Lifetime Products categories, models, and products
  • Problem solving and decision making abilities
  • Excellent customer service skills, both internal and external
  • Detailed oriented
  • Must be self-motivated and work well with others
  • Excellent attendance
  • Overtime flexibility during peak seasons
  • Follow all company policies
  • Pass pre-employment drug screen and background check
  • Must be able to speak French fluently

We offer a comprehensive benefits package, including medical, vision, dental, and life insurance, 401K retirement plan with matching contributions, paid holidays and paid time off, profit sharing, on-site gym, on-site health clinic, and employee assistant program. Lifetime Products is an Equal Opportunity Employer.



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