Commercial Lines Operations Manager

3 weeks ago


Cleveland, Ohio, United States Hathaway Partners Full time
Job Description

Hathaway Partners is seeking a seasoned Commercial Lines Operations Manager to oversee the commercial accounts portfolio. The ideal candidate will have 3-5 years of account management experience and a P&C license.

Main Responsibilities:

  • Collaborate with producers, underwriters, and management to deliver exceptional customer service.
  • Evaluate, market, and place groups of renewals each month, ensuring timely and efficient processing.
  • Partner with underwriters to place small accounts that do not meet binding authority guidelines, driving revenue growth.
  • Assist producers in evaluating, marketing, and placing brokerage accounts, providing expert guidance.
  • Review submissions, quote comparisons, forms, and coverage reviews on behalf of producers, ensuring accuracy and completeness.
  • Analyze policy submissions (new and renewal) for gaps in coverage, advising on additional protections to mitigate risks.
  • Maintain comprehensive documentation of customer contacts, inquiry responses, and account management-related communications.

Salary Range:$80,000 - $110,000 per year, depending on experience.

Required Skills and Qualifications:

3-5 years of account management experience

P&C license



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