Commercial Lines Operations Manager
3 weeks ago
Hathaway Partners is seeking a seasoned Commercial Lines Operations Manager to oversee the commercial accounts portfolio. The ideal candidate will have 3-5 years of account management experience and a P&C license.
Main Responsibilities:
- Collaborate with producers, underwriters, and management to deliver exceptional customer service.
- Evaluate, market, and place groups of renewals each month, ensuring timely and efficient processing.
- Partner with underwriters to place small accounts that do not meet binding authority guidelines, driving revenue growth.
- Assist producers in evaluating, marketing, and placing brokerage accounts, providing expert guidance.
- Review submissions, quote comparisons, forms, and coverage reviews on behalf of producers, ensuring accuracy and completeness.
- Analyze policy submissions (new and renewal) for gaps in coverage, advising on additional protections to mitigate risks.
- Maintain comprehensive documentation of customer contacts, inquiry responses, and account management-related communications.
Salary Range:$80,000 - $110,000 per year, depending on experience.
Required Skills and Qualifications:
3-5 years of account management experience
P&C license
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