Retail Customer Service Specialist

6 days ago


Easton, Pennsylvania, United States WEIS LLC Full time
Job Overview:

We are seeking a skilled and friendly Retail Customer Service Specialist to join our team at WEIS LLC. This role is an excellent opportunity for individuals who enjoy interacting with customers, working in a fast-paced environment, and providing exceptional service.

Key Responsibilities:

As a Retail Customer Service Specialist, you will be responsible for:

* Greeting customers, answering their questions, and resolving their concerns in a polite and professional manner.
* Operating front-end scanning equipment and cash registers, performing all related checkout procedures efficiently.
* Maintaining accuracy during transactions, ensuring customers are charged correctly and proper funds are collected.
* Maintaining security measures and cash drawer accounting procedures to avoid overages and shortages.
* Staying up-to-date on weekly ads, marketing promotions, and store layouts to answer customer questions effectively.

Requirements:

To succeed in this role, you should have:

* A high school diploma or equivalent, or currently working towards one.
* Excellent communication and problem-solving skills.
* Ability to work in a fast-paced environment and multitask effectively.
* Familiarity with cash handling procedures and basic math skills.
* A strong commitment to delivering exceptional customer service.

Working Environment:

You will be working in a retail store environment, which may include standing for long periods, lifting light objects, and using manual dexterity. You must be able to lift 25 pounds and stand for extended periods.

Benefits and Salary:

This full-time position offers a competitive salary of $40,000 - $55,000 per year, depending on experience. Additionally, you will receive benefits such as health insurance, paid time off, and opportunities for career advancement. We offer a supportive and inclusive work environment that values teamwork and customer satisfaction.

Apply Today:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

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